State Farm® Insurance Agent Debra Miller
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Amir Salmani
September 9, 2026
"Do not buy insurance from these guys and this insurance company! I bought insurance for $330 a month and i paid two months. They charged me $650 the third month. I called them and asked about the amount, no one knew! I canceled the insurance and after that no one answered and I left a message on their answering machine and after two days they called me! After about 2 weeks they sent a check for $220! After calling several times, they finally answered and told me that: they found out i was in an accident that was my fault, they increased the insurance for the month (without giving me notice or telling me) and also increased the 2 months i paid in installments and now my share of $650 is $220! Can you believe they increased the last 2 months that I paid in installments and took the money from me! Without me knowing or telling me! Isn't this a scam?"
"We’re sorry to hear that you were frustrated with your experience. We do, however, want to clarify how the process works, as the premium change was not an arbitrary charge made by our office.
When an auto policy is purchased online, the initial premium is based on the information available and provided at the time of the application. The policy is then subject to underwriting and verification. If additional information is identified during that process that affects the policy's rating, the premium may be adjusted effective back to the policy's original effective date. This can result in a larger subsequent bill because it includes both the updated premium going forward and the difference owed for the prior policy period.
When you spoke directly with our agency owner, we also explained that if the information affecting your premium was inaccurate, documentation could be provided so that we could request the appropriate correction and premium adjustment. Unfortunately, the next communication we received was a request to cancel the policy.
We understand that receiving a significant billing adjustment is frustrating, particularly when it is unexpected. Our office does not determine underwriting classifications or retain premium that is not owed. Following cancellation, any refund due is calculated based on the policy premium and coverage provided through the cancellation date.
We regret that the process was not clearer and that you were dissatisfied with your experience, but we hope this provides some context regarding why the premium and subsequent refund differed from what you initially expected.
We would be more than happy to discuss the parameters of what occurred over the phone with you if you are willing.
Debra Miller - State Farm Insurance Agent"
Tonya Cantrelle
August 14, 2026
"Debra Miller is a Pro. I contacted her out of the blue late on a Friday when my insurance suddenly lapsed. She personally had me with a new more affordable policy overnight.. highly recommend and you love that personal touch. TnyaC."
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Los Angeles team. We're always here if you need anything.
Debra Miller - State Farm Insurance Agent"
Kiki Love
December 16, 2025
"Deborah Milller is one of the best agents in California. She has helped me numerous times and Haile is recommended. To do it, but"
Melody A
September 29, 2025
"Debra and her team are fantastic crew to work with. Look for Michelle, Frank or Jace. They are friendly, prompt and knowledgeable. 5 stars no doubt !"
Alan Berg
June 7, 2025
"If you are looking for a professional knowledgable insurance agent Debra Miller is great. Debra is friendly, knows her products, and is quick to respond to your insurance needs."
Jack Heller
October 4, 2023
"SHE'S TERRIFIC"
"Thank you for your kind words, Jack! I appreciate your continued trust in myself and my agency! "
Jennifer Parker
January 21, 2023
"I highly recommend Debra Miller + Team (Michelle is fantastic!) for all your insurance needs. Because they got us more coverage for less money than our other company, we moved all our business to them and have been really happy. Not only that but we had some storm damage at our home and Debra was so responsive and helpful in getting our claim to the right people and getting us what was needed to fix the damage. I don't post reviews often but just wanted to shout out for anyone looking for a responsive, smart and terrific insurance agent!"
Erik Verdian
October 22, 2021
"Pick up the phone and call them because they will answer the phone before it even rings. 5 Stars for customer service 5 Stars for competitive prices 5 stars for always following up and most importantly communication thank you very kindly for your assistance! Ask for Debra tell her Erik sent you from down the street God Bless"
Caroline Tuerk (Bucket)
June 1, 2020
"While inivally the rates were amazing. Afterr being a costumer it is impossible to get in contact. I canceled my plan with them over a year a go. But they are still charging me everymonth. FRAUD"
Magdalena Zatarain
May 2, 2019
"They were so nice and wonderful trustworthy, I have recommended them to everyone. Debra and Juan Chacon one of a kind."